AQUA by Dellwood · Brokerage Casualty AI Submission Clearance
U
Operations user

Field Status Review — BPO Queue

Review the ingestion and validation status of each field that needs judgement. Confirm or correct AI-prepared values, resolve policy and clearance exceptions, and approve a complete submission for underwriting. Nothing is written to AQUA before approval.

Refer to senior underwriterHazard 4/5Opportunity 45/100Confidence 62 %

AI assessment for underwriter review — advisory only. It contains no pricing: any premium shown anywhere on this page is a figure the broker submitted, not one the AI produced. Generated Sep 29, 2026 6:44 AM using gpt-5.6-luna.

Refer to senior underwriter Composed determination: Refer to senior underwriter. The approved class guideline requires submit authority. A verified high-severity entity conflict requires senior underwriting review. 4 high-severity risk signal(s) must be conditioned before an offer. The appetite stage placed this outside straight-through authority. The risk assessment's own recommendation was Request more information: The file cannot be responsibly quoted as submitted. High signals are the unresolved actual operation and classification, the conflict between the declared products and no flammable/chemical exposure answer, the material consumer-products and withdrawal exposure, and the missing underlying schedule for the requested 5,000,000 excess layer. The five zero-loss periods are favorable but do not resolve these issues. Obtain the specified information, then refer the primary and excess terms to the appropriate authority; the current guideline result is ReferToUw.

Operations

Commodity Fragrances LLC is a tenant at one scheduled location, 60 Honeck Street, Englewood, NJ. The submission declares perfume manufacturing, while the broker also reports perfumed lotions and candles. Projected annual gross sales are 12,000,000. Packaging originates from China and ingredients are stated to be USA made. Vendors coverage is required, hired and non-owned auto coverage is indicated, and limited product withdrawal expense of 50,000 is requested. The public website supports an active direct-to-consumer fragrance brand but does not establish that manufacturing, blending, filling, storage, or fulfillment occurs at the scheduled premises.

Risk narrative

Refer/request more information before quote. Commodity Fragrances is a single-location tenant manufacturer as declared, with 12,000,000 projected gross sales and perfumes, lotions, and candles; products-completed-operations and withdrawal severity dominate the GL view. The key uncertainty is whether 60 Honeck Street actually performs manufacturing, blending, filling, storage, or fulfillment: public company materials support an online fragrance brand but do not establish manufacturing there, creating a material class and hazard question. The application says no flammable/chemical exposure, conflicting with the product description and requiring process, SDS, and fire-control confirmation. Five supplied periods show no reported losses, favorable but not experience-rating evidence. The requested 5,000,000 excess layer lacks underlying details; the 24,800 expiring premium also conflicts with ACORD’s 19,630. A public TCPA docket warrants status review.

Hazards severity and frequency graded separately — they drive different decisions

Consumer products liability from perfumes, perfumed lotions, and candles, including allergic reaction, contamination, labeling, flammability, and completed-operations allegations Products Severity High Frequency Moderate

The broker describes three product categories, but the application provides little product-safety detail and the requested products exposure is material.

Controls noted: Ingredients are stated to be USA made; limited product withdrawal expense of 50,000 is requested.

Control gaps: Product schedule, sales split, formulation and labeling controls, quality assurance, batch traceability, complaint handling, recall plan, and actual withdrawal/recall wording were not evidenced.

Unclear manufacturing and chemical/fire process exposure at the scheduled tenant premises Operations Severity Severe Frequency Low

Perfume, lotion, and candle manufacturing may involve materially different fire and chemical hazards than an office, warehouse, or outsourced-manufacturing operation; the application answer conflicts with the described products and requires reconciliation.

Controls noted: The application answers no to exposure to flammables, explosives, or chemicals.

Control gaps: The submission does not establish whether blending, filling, bulk storage, alcohol-based materials, candle wax, fragrances, or other chemicals are present. SDS, quantities, storage, ventilation, fire protection, hot-work controls, and process details are missing.

Classification and premises-function uncertainty Operations Severity High Frequency Moderate

The applicable GL class and rating basis cannot be confirmed solely from the printed class code when the actual premises operation remains unresolved.

Controls noted: ACORD identifies the operation as manufacturer of perfumes and prints class 51970.

Control gaps: The public company description supports an online fragrance brand but does not establish manufacturing at 60 Honeck Street. Manufacturing, distribution, retail, fulfillment, and outsourced production activities were not separated by location or sales.

Foreign-sourced packaging and vendor/supply-chain liability Products Severity Moderate Frequency Moderate

The packaging origin conflicts with ACORD foreign-exposure responses and may affect product quality, contractual liability, and recovery prospects.

Controls noted: Packaging is reported to originate from China and ingredients are stated to be USA made; vendors coverage is required.

Control gaps: Foreign vendor due diligence, contractual indemnity, certificates of insurance, incoming inspection, packaging specifications, traceability, and allocation of product responsibility were not evidenced.

Premises, storage, loading, and employee safety exposure at an industrial tenant location Premises Severity High Frequency Moderate

The physical premises and manufacturing/storage arrangement are not sufficiently described to evaluate routine premises and operations controls.

Controls noted: The insured is identified as a tenant at the scheduled address; public property records describe an industrial parcel.

Control gaps: Construction, occupied area, storage configuration, loading activity, public access, housekeeping, inspection procedures, and building fire/life-safety controls were not provided. The application indicates no formal safety program.

Hired and non-owned automobile exposure Auto Severity Moderate Frequency Low

The exposure may be modest, but it must be coordinated with the primary and requested excess tower.

Controls noted: Hired and non-owned auto coverage is indicated, and underlying coverage is referenced on the umbrella/excess application.

Control gaps: No driver, vehicle-use, limit, carrier, or underlying-policy details were supplied.

Direct-to-consumer advertising, communications, and privacy liability Professional Severity Moderate Frequency Low

The public docket does not establish liability or an insurance claim, but it warrants coverage and litigation-status review.

Controls noted: The public website indicates direct online sales and a consumer fragrance brand.

Control gaps: The status of the publicly docketed TCPA action, marketing-consent controls, privacy practices, and cyber/advertising coverage was not provided.

Overall grade 4/5. The declared product manufacturing operation presents elevated products-completed-operations, withdrawal, and possible fire/chemical severity, with public access to consumer products and limited control evidence. The grade is driven as much by unresolved process and premises information as by the declared products themselves.

Catastrophe exposure

One New Jersey tenant location is scheduled. Supplied commercial property records describe an industrial parcel and report flood zones C and X/minimal flood hazard, but those records are unverified commercial sources rather than an independent current FEMA determination. No broader natural-catastrophe exposure was established.

Loss analysis Insufficient data5 yr(s) supplied

Five policy periods were supplied with no reported claims and zero paid, reserved, and incurred amounts; the result is favorable but insufficient for experience-rating.

Years reviewed5
FrequencyNo claims were reported across five supplied policy periods. Frequency cannot be meaningfully benchmarked from a zero-claim result and should not be treated as a clean-record conclusion until carrier-issued scope and current-period completeness are confirmed.
SeverityNo paid, reserved, or incurred loss was reported in the supplied periods; average claim severity is not computable because no claims were reported.
Open-claim concernNo open claims were reported. Confirm the current policy period has no unreported or pending matters.
Largest claimNo individual claims were reported; therefore, there is no largest claim or dominant incurred loss.
Policy year Claims Paid Reserved Incurred
11/01/2021–11/01/2022 0 $0 $0 $0
11/01/2022–11/01/2023 0 $0 $0 $0
11/01/2023–11/01/2024 0 $0 $0 $0
11/01/2024–11/01/2025 0 $0 $0 $0
11/01/2025–11/01/2026 0 $0 $0 $0
  • Low Five supplied loss periods report no claims, but carrier-issued scope and current-period completeness should be confirmed before treating the history as clean.
  • Moderate The broker-reported 24,800 expiring premium does not reconcile to the 19,630 ACORD prior premium and requires policy and premium reconciliation.

Appetite view Refer

The deterministic guideline result is ReferToUw, and I agree with that direction because the product manufacturing exposure, actual premises activity, class applicability, and requested excess structure are not sufficiently established. The clean reported loss history and a single location are favorable, but they do not overcome the material information gaps.

In favour

  • Five supplied policy periods report zero claims and zero paid, reserved, and incurred amounts.
  • Projected gross sales of 12,000,000 are within the stated typical excess-account revenue range.
  • Only one scheduled location is reported, which limits geographic aggregation.
  • The broker reports control of the opportunity and the requested primary limits are clearly stated.

Concerns

  • Dellwood guidance for class 51970 lists Premises/Operations, Products/Completed Operations, and Package authority as S, requiring submission/referral rather than automatic acceptance.
  • The guidance lists hazard grade L and a preferred attachment point of P; the unresolved product, fire/chemical, and excess details prevent confirmation that the account fits that posture.
  • The requested 5,000,000 excess layer is within the stated maximum in-house capacity, but underlying carrier, attachment, and coverage requirements remain unverified.
  • The submitted class code and gross-sales basis require confirmation against the actual operation because the public description does not establish manufacturing at the scheduled premises.

Business opportunity Win likelihood Moderate

The broker states that the opportunity is controlled and provides an expiring premium, but the renewal quote is not yet available and several quote-readiness blockers remain. The account may be winnable through casualty and excess capacity, but unresolved classification and manufacturing details materially reduce near-term win probability.

Why it is in the market. This appears to be an annual renewal or market test: the broker states that the opportunity is controlled and provides an expiring premium, but says the renewal quote is not yet available and requests both primary and excess consideration. That is an information gap rather than evidence that the account is being shopped widely or because of adverse losses.

The account offers a reasonable casualty and excess relationship opportunity if the operation is genuinely manufacturing and the product, fire, vendor, and tower information supports the class. The current submission quality does not justify spending further pricing effort until the specified blockers are cleared.

Account rounding leads

  • Property. The insured is a tenant in an industrial premises with potential storage, equipment, inventory, and tenant-improvement exposure.
  • Workers Compensation. Manufacturing is declared, but employee counts and payroll were not provided; workers compensation should be reviewed if employees are present.
  • Commercial Auto/Hired and Non-Owned Auto. Hired and non-owned auto exposure is expressly indicated, creating an opportunity to coordinate the underlying auto coverage.
  • Umbrella/Excess. The broker specifically requests a 5,000,000 excess layer, subject to complete underlying-policy review.
  • Cyber and Privacy. The public website indicates direct online sales and a consumer loyalty/commerce operation, while a public TCPA docket warrants review of communications and privacy exposures.
  • EPLI. A manufacturing operation implies employees and workplace-management exposure, although employee counts and employment practices information were not supplied.

Questions for the broker

  • High Does 60 Honeck Street perform manufacturing, blending, filling, packaging, storage, fulfillment, or only office/brand-management functions? Identify which activities are outsourced and where they occur.The answer determines the GL classification, fire/chemical hazard, premises exposure, and whether the submitted class 51970 is appropriate.
  • High Please confirm whether ISO class 51970 Cosmetics Mfg. applies. If operations are primarily wholesale distribution or direct retail sales, please address candidate class 10111 or 11234 and provide exact gross sales by activity.The printed ACORD code is not sufficient proof of classification when the actual premises operation is unresolved.
  • High How do perfumes, lotions, and candles reconcile with the application answer of no flammable, explosive, or chemical exposure? Provide materials, SDS, maximum quantities, storage, process, and fire-protection details.Confirmed flammable or chemical exposure could change appetite, hazard grade, terms, pricing, and excess attachment.
  • High Provide the complete underlying schedule for the requested 5,000,000 excess layer, including primary and other underlying limits, carriers, AM Best ratings, attachment, forms, exclusions, and requested excess terms.The excess cannot be evaluated without confirming the tower and underlying financial and coverage quality.
  • High Please reconcile the broker-reported 24,800 expiring premium based on 8,000,000 sales with ACORD’s 19,630 premium for Great American policy PLF110219-01, including the correct policy term and endorsements.The discrepancy affects the renewal comparison and the credibility of the submitted rate and premium information.
  • High Please confirm whether ISO GL class 10111 — Barber or Beauty Shop Supplies Distributors applies at location 1, and provide the annual gross sales required by its authoritative rating basis (Gross Sales).The classification can be reviewed now, but a technical premium cannot be calculated until the underwriter confirms the class and the broker supplies its compatible exposure.
  • High Please confirm whether ISO GL class 11234 — Cosmetic, Hair or Skin Preparation Stores applies at location 1, and provide the annual gross sales required by its authoritative rating basis (Gross Sales - per $1,000 gross sales).The classification can be reviewed now, but a technical premium cannot be calculated until the underwriter confirms the class and the broker supplies its compatible exposure.
  • Medium Provide product sales by perfumes, lotions, candles, and other products, along with sales territories, labeling/quality controls, batch traceability, recall procedures, and the exact 50,000 withdrawal coverage requested.Product mix and withdrawal terms drive the principal primary and excess severity concerns.
  • Medium Please confirm whether Commodity Fragrances EU BV and Commodity Fragrances UK LTD are seeking coverage, their ownership or affiliation, and the products or operations conducted by each entity.The ACORD lists related entities while the submission names only Commodity Fragrances LLC; entity and territory scope affects insured status and foreign exposure.
  • Medium Provide full-time and part-time employee counts, payroll, manufacturing staffing, training, safety responsibility, and any current formal safety procedures.Employee and safety information is absent and is needed to evaluate premises, operations, workers compensation coordination, and control quality.

Information still needed

  • Confirm the actual operations performed at 60 Honeck Street and the applicability of class 51970 versus distribution or retail alternatives.
  • Reconcile the no flammable/chemical exposure response with the perfume, lotion, and candle product mix and provide SDS, quantities, storage, process, and fire-control information.
  • Provide product schedules, sales by product, quality controls, labeling, traceability, recall procedures, and withdrawal terms.
  • Provide employee counts, payroll, SIC/NAICS information, and formal safety-program details.
  • Reconcile the 24,800 broker-reported expiring premium to ACORD’s 19,630 prior premium and policy information.
  • Provide complete underlying-policy details for the requested 5,000,000 excess layer.
  • Confirm related-entity insured status and the status of the publicly docketed TCPA matter.
  • UW confirmation of suggested class 10111 — Barber or Beauty Shop Supplies Distributors at location 1, plus annual gross sales; premium remains $0 because exposure is unavailable, not because the risk has no premium.
  • UW confirmation of suggested class 11234 — Cosmetic, Hair or Skin Preparation Stores at location 1, plus annual gross sales; premium remains $0 because exposure is unavailable, not because the risk has no premium.
  • UW confirmation of suggested class 10111 — Barber or Beauty Shop Supplies Distributors, plus annual gross sales; premium remains $0 because exposure is unavailable, not because the risk has no premium.
  • UW confirmation of suggested class 11234 — Cosmetic, Hair or Skin Preparation Stores, plus annual gross sales; premium remains $0 because exposure is unavailable, not because the risk has no premium.

What this assessment could not establish. The assessment relies on a declared manufacturing operation that is not independently established at the scheduled premises. Construction, occupied area, storage configuration, employee counts, payroll, SIC/NAICS, process quantities, safety controls, and complete underlying limits are not supplied. The public package establishes no premises-attributable police, fire, emergency-response, court, or news incident; the TCPA docket is an entity-level public matter, not a carrier loss or insurance claim. BestPlaces information is limited to supplied scores without separate rate, count, or index detail and is advisory only. The public property records are unverified and cannot replace broker or site confirmation.

Required underwriting entries Complete the core values needed to route this submission. GL classification is checked against the authoritative GL reference.
Core routing data
Dates and standard limits are assumed automatically when absent.
▾ Extracted Fields Commodity Fragrances LLC — Q217109
Policy and transaction ACORD policy term, transaction, and account identifiers
9 fields
2026-11-0199 %
Source: ACORD_Form_20260928_163523_5.pdf ↗ · page 1 · Policy Information - Proposed Effective Date · printed text read by vision → AiIntake.EffectiveDate
Source transcription: “11/01/2026” · Normalized: 2026-11-01
2026-11-0199 %
Source: ACORD_Form_20260928_162558_4.pdf ↗ · page 1 · Policy Information; Proposed Eff Date · printed text read by vision → AiIntake.EffectiveDate
Source transcription: “11/01/2026” · Normalized: 2026-11-01
11/01/202699 %
Source: Acord131 | ACORD_Form_20260928_163523_5.pdf · page 7 · Policy Information · printed text read by vision → AiIntake.EffectiveDate
Source transcription: “11/01/2026” · Normalized: 2026-11-01
2027-11-0199 %
Source: ACORD_Form_20260928_162558_4.pdf ↗ · page 1 · Policy Information; Proposed Exp Date · printed text read by vision → AiIntake.ExpirationDate
Source transcription: “11/01/2027” · Normalized: 2027-11-01
2027-11-0199 %
Source: ACORD_Form_20260928_163523_5.pdf ↗ · page 1 · Policy Information - Proposed Expiration Date · printed text read by vision → AiIntake.ExpirationDate
Source transcription: “11/01/2027” · Normalized: 2027-11-01
New Business96 %
Source: EmailBody ↗ · Email subject · email text → AiIntake.TransactionType
Source transcription: “Subject: NBS eff 11/1” · Normalized: New Business
Renewal99 %
Source: Acord131 | ACORD_Form_20260928_163523_5.pdf · page 7 · Transaction Type · printed text read by vision → AiIntake.TransactionType
Source transcription: “RENEWAL” · Normalized: Renewal
Renewal99 %
Source: ACORD_Form_20260928_163523_5.pdf ↗ · page 1 · Status of Transaction · printed text read by vision → AiIntake.TransactionType
Source transcription: “RENEW” · Normalized: Renewal
Renewal99 %
Source: ACORD_Form_20260928_162558_4.pdf ↗ · page 1 · Status of Transaction · printed text read by vision → AiIntake.TransactionType
Source transcription: “RENEW” · Normalized: Renewal
Named insured and addresses Legal entity, DBA, mailing address, and tax identity
18 fields
Commodity Fragrances LLC99 %
Source: ACORD_Form_20260928_163523_5.pdf ↗ · page 1 · Applicant Information · printed text read by vision → AiIntake.NameInsured
Commodity Fragrances, LLC99 %
Source: Commodity_insurance_renewal_6.pdf ↗ · page 1 · General Information, item 1(a), Full name of Applicant · printed text read by vision → AiIntake.NameInsured
Commodity Fragrances LLC99 %
Source: Acord131 | ACORD_Form_20260928_163523_5.pdf · page 7 · Named Insured(s) · printed text read by vision → AiIntake.NameInsured
Commodity Fragrances LLC99 %
Source: ACORD_Form_20260928_162558_4.pdf ↗ · page 1 · Applicant Information; First Named Insured · printed text read by vision → AiIntake.NameInsured
Commodity Fragrances LLC99 %
Source: EmailBody ↗ · Original submission email subject and risk section · email text → AiIntake.NameInsured
60 Honeck Street90 %
Source: Acord131 | ACORD_Form_20260928_163523_5.pdf · page 7 · Primary Location & Subsidiaries · printed text read by vision → AiIntake.InsuredAddressLine1
Source transcription: “LOCATION: 60 Honeck Street” · Normalized: 60 Honeck Street
60 Honeck Street99 %
Source: ACORD_Form_20260928_162558_4.pdf ↗ · page 1 · Applicant Information; mailing address · printed text read by vision → AiIntake.InsuredAddressLine1
60 Honeck Street99 %
Source: ACORD_Form_20260928_163523_5.pdf ↗ · page 1 · Applicant Information mailing address · printed text read by vision → AiIntake.InsuredAddressLine1
60 Honeck Street99 %
Source: Commodity_insurance_renewal_6.pdf ↗ · page 1 · General Information, item 1(b), Principal business premises address · printed text read by vision → AiIntake.InsuredAddressLine1
Englewood99 %
Source: ACORD_Form_20260928_162558_4.pdf ↗ · page 1 · Applicant Information; mailing address · printed text read by vision → AiIntake.InsuredCity
Englewood99 %
Source: Commodity_insurance_renewal_6.pdf ↗ · page 1 · General Information, item 1(b) · printed text read by vision → AiIntake.InsuredCity
Englewood99 %
Source: ACORD_Form_20260928_163523_5.pdf ↗ · page 1 · Applicant Information mailing address · printed text read by vision → AiIntake.InsuredCity
NJ99 %
Source: ACORD_Form_20260928_163523_5.pdf ↗ · page 1 · Applicant Information mailing address · printed text read by vision → AiIntake.InsuredState
NJ99 %
Source: Commodity_insurance_renewal_6.pdf ↗ · page 1 · General Information, item 1(b) · printed text read by vision → AiIntake.InsuredState
NJ99 %
Source: ACORD_Form_20260928_162558_4.pdf ↗ · page 1 · Applicant Information; mailing address · printed text read by vision → AiIntake.InsuredState
0763199 %
Source: Commodity_insurance_renewal_6.pdf ↗ · page 1 · General Information, item 1(b) · printed text read by vision → AiIntake.InsuredZip
0763199 %
Source: ACORD_Form_20260928_162558_4.pdf ↗ · page 1 · Applicant Information; mailing address · printed text read by vision → AiIntake.InsuredZip
0763199 %
Source: ACORD_Form_20260928_163523_5.pdf ↗ · page 1 · Applicant Information mailing address · printed text read by vision → AiIntake.InsuredZip
Producer and agency Broker, agency, and contact information
7 fields
Jake Abruzzo99 %
Source: EmailBody ↗ · Original submission email signature · email text → AiIntake.BrokerName
King Risk Partners, LLC99 %
Source: ACORD_Form_20260928_162558_4.pdf ↗ · page 1 · Agency · printed text read by vision → AiIntake.AgencyName
john.mady@king-insurance.com99 %
Source: ACORD_Form_20260928_162558_4.pdf ↗ · page 1 · Agency email address · printed text read by vision → AiIntake.BrokerEmail
RT Specialty99 %
Source: EmailBody ↗ · Original submission email signature · email text → AiIntake.AgencyName
King Risk Partners, LLC99 %
Source: ACORD_Form_20260928_163523_5.pdf ↗ · page 1 · Agency · printed text read by vision → AiIntake.AgencyName
John Mady99 %
Source: ACORD_Form_20260928_162558_4.pdf ↗ · page 1 · Agency contact · printed text read by vision → AiIntake.BrokerName
jake.abruzzo@rtspecialty.com99 %
Source: EmailBody ↗ · Original submission email signature · email text → AiIntake.BrokerEmail
Source transcription: “Email: Jake.abruzzo@RTspecialty.com” · Normalized: jake.abruzzo@rtspecialty.com
Classification and operations ISO GL classification, industry, and business operations
9 fields
5197099 %
Source: ACORD_Form_20260928_162558_4.pdf ↗ · page 1 · Applicant Information; GL Code · Unknown → AiIntake.CasualtyClassCode
Verify this evidence against the source document before approval.
5197099 %
Source: ACORD_Form_20260928_162558_4.pdf ↗ · page 6 · Schedule of Hazards, LOC 1 · printed text read by vision → AiIntake.CasualtyClassCode
5197099 %
Source: EmailBody ↗ · Authoritative ISO GL reference candidates; provisional nearest manufacturing candidate · derived value → AiIntake.CasualtyClassCode
Source transcription: “51926 | Communication or Recording Systems or Equipment Mfg. - industrial or commercial” · Normalized: 51926
Verify this evidence against the source document before approval.
Communication or Recording Systems or Equipment Mfg. - industrial or commercial8 %
Source: EmailBody ↗ · Authoritative ISO GL reference candidates · derived value → AiIntake.ClassificationDescription
Source transcription: “51926 | Communication or Recording Systems or Equipment Mfg. - industrial or commercial” · Normalized: Communication or Recording Systems or Equipment Mfg. - industrial or commercial
Verify this evidence against the source document before approval.
Cosmetics manufacturing99 %
Source: ACORD_Form_20260928_162558_4.pdf ↗ · page 6 · Schedule of Hazards, LOC 1 classification description · printed text read by vision → AiIntake.ClassificationDescription
Produces perfumes/fragrances, perfumed lotions, and candles.98 %
Source: EmailBody ↗ · Risk section · email text → AiIntake.DescriptionOfOperations
Source transcription: “Insured produces perfumes/fragrances, as well as perfumed lotions and candles.” · Normalized: Produces perfumes/fragrances, perfumed lotions, and candles.
Manufactures and wholesales perfumes/fragrances, perfumed lotions, and perfumed candles99 %
Source: Commodity_insurance_renewal_6.pdf ↗ · page 1 · Specified Products and Completed Operations table · printed text read by vision → AiIntake.DescriptionOfOperations
Source transcription: “Perfumes/Fragrances; Perfumed Lotions; Perfumed Candles” · Normalized: Manufactures and wholesales perfumes/fragrances, perfumed lotions, and perfumed candles
Manufacturer of perfumes99 %
Source: ACORD_Form_20260928_163523_5.pdf ↗ · page 2 · Nature of Business / Description of Primary Operations · printed text read by vision → AiIntake.DescriptionOfOperations
Manufacturer of perfumes99 %
Source: ACORD_Form_20260928_162558_4.pdf ↗ · page 2 · Description of Primary Operations · printed text read by vision → AiIntake.DescriptionOfOperations
Coverage and limits Separate GL limits, deductibles, and requested coverage terms
13 fields
0 %
Source: ACORD_Form_20260928_162558_4.pdf ↗ · page 1 · Lines of Business; Commercial General Liability premium line · Unknown → AiIntake.GLGeneralAggregateLimit
Verify this evidence against the source document before approval.
200000098 %
Source: Commodity_insurance_renewal_6.pdf ↗ · page 2 · Insurance Information, item 1(a), Limits of Liability · printed text read by vision → AiIntake.GLGeneralAggregateLimit
Source transcription: “$1,000,000 / $2,000,000” · Normalized: 2000000
200000099 %
Source: ACORD_Form_20260928_162558_4.pdf ↗ · page 6 · Coverages - General Aggregate · printed text read by vision → AiIntake.GLGeneralAggregateLimit
Source transcription: “$ 2,000,000” · Normalized: 2000000
0 %
Source: ACORD_Form_20260928_162558_4.pdf ↗ · page 1 · Lines of Business; Commercial General Liability premium line · Unknown → AiIntake.GLEachOccurrenceLimit
Verify this evidence against the source document before approval.
100000098 %
Source: Commodity_insurance_renewal_6.pdf ↗ · page 2 · Insurance Information, item 1(a), Limits of Liability · printed text read by vision → AiIntake.GLEachOccurrenceLimit
Source transcription: “$1,000,000 / $2,000,000” · Normalized: 1000000
100000099 %
Source: ACORD_Form_20260928_162558_4.pdf ↗ · page 6 · Coverages - Each Occurrence · printed text read by vision → AiIntake.GLEachOccurrenceLimit
Source transcription: “$ 1,000,000” · Normalized: 1000000
200000099 %
Source: ACORD_Form_20260928_162558_4.pdf ↗ · page 6 · Coverages - Products & Completed Operations Aggregate · printed text read by vision → AiIntake.GLProductsCompletedOperationsAggregateLimit
Source transcription: “$ 2,000,000” · Normalized: 2000000
100000099 %
Source: ACORD_Form_20260928_162558_4.pdf ↗ · page 6 · Coverages - Personal & Advertising Injury · printed text read by vision → AiIntake.GLPersonalAdvertisingInjuryLimit
Source transcription: “$ 1,000,000” · Normalized: 1000000
50000099 %
Source: ACORD_Form_20260928_162558_4.pdf ↗ · page 6 · Coverages - Damage to Rented Premises · printed text read by vision → AiIntake.GLDamageToPremisesRentedLimit
Source transcription: “$ 500,000” · Normalized: 500000
2000099 %
Source: ACORD_Form_20260928_162558_4.pdf ↗ · page 6 · Coverages - Medical Expense · printed text read by vision → AiIntake.GLMedicalPaymentsLimit
Source transcription: “$ 20,000” · Normalized: 20000
250095 %
Source: EmailBody ↗ · Opportunity · email text → AiIntake.Deductible
Source transcription: “$2,500 deductible” · Normalized: 2500
250096 %
Source: EmailBody ↗ · Original submission email, Risk paragraph · email text → AiIntake.GLDeductible
Source transcription: “$2,500 deductible” · Normalized: 2500
098 %
Source: Commodity_insurance_renewal_6.pdf ↗ · page 2 · Insurance Information, item 1(b), Deductible · printed text read by vision → AiIntake.GLDeductible
Source transcription: “$0” · Normalized: 0
Locations and exposure Operating locations, revenue, payroll, and other exposure measures
12 fields
0 %
Source: ACORD_Form_20260928_162558_4.pdf ↗ · page 2 · Premises Information; annual revenues and exposure fields · Unknown → AiIntake.ExposureBasis
Verify this evidence against the source document before approval.
800000090 %
Source: EmailBody ↗ · Expiring premium statement · email text → AiIntake.AnnualGrossSales
Source transcription: “Expiring premium $24,800 (based on $8M sales)” · Normalized: 8000000
798 %
Source: Commodity_insurance_renewal_6.pdf ↗ · page 1 · General Information, item 1(g), Date established · derived value → AiIntake.YearsInBusiness
Source transcription: “10/15/2019” · Normalized: 7
1200000098 %
Source: EmailBody ↗ · Risk section · email text → AiIntake.AnnualGrossSales
Source transcription: “$12M sales projected for this upcoming term” · Normalized: 12000000
1000000099 %
Source: Commodity_insurance_renewal_6.pdf ↗ · page 2 · Specified Products and Completed Operations, item 3(b)(ii)(1) · printed text read by vision → AiIntake.AnnualGrossSales
Source transcription: “last twelve months: Year: 2025 $10,000,000” · Normalized: 10000000
1200000099 %
Source: EmailBody ↗ · Original submission email, Risk paragraph · email text → AiIntake.TotalRevenue
Source transcription: “$12M sales projected for this upcoming term” · Normalized: 12000000
Gross sales99 %
Source: ACORD_Form_20260928_162558_4.pdf ↗ · page 6 · Schedule of Hazards rating basis · printed text read by vision → AiIntake.ExposureBasis
Source transcription: “S” · Normalized: Gross sales
700000099 %
Source: Commodity_insurance_renewal_6.pdf ↗ · page 2 · Specified Products and Completed Operations, item 3(b)(ii)(2) · printed text read by vision → AiIntake.AnnualGrossSales
Source transcription: “1st prior year: Year: 2024 $7,000,000” · Normalized: 7000000
1200000099 %
Source: ACORD_Form_20260928_162558_4.pdf ↗ · page 6 · Schedule of Hazards, LOC 1 exposure · printed text read by vision → AiIntake.AnnualGrossSales
Source transcription: “12,000,000” · Normalized: 12000000
60 Honeck Street, Englewood, NJ 0763199 %
Source: ACORD_Form_20260928_163523_5.pdf ↗ · page 2 · Premises Information LOC 1 · printed text read by vision → AiIntake.Location
Source transcription: “60 Honeck Street ... Englewood ... NJ ... 07631” · Normalized: 60 Honeck Street, Englewood, NJ 07631
1200000099 %
Source: Commodity_insurance_renewal_6.pdf ↗ · page 1 · Specified Products and Completed Operations, item 2(a) · printed text read by vision → AiIntake.AnnualGrossSales
Source transcription: “Estimated annual gross receipts for the coming year: $12,000,000” · Normalized: 12000000
60 Honeck Street, Englewood, NJ 0763199 %
Source: ACORD_Form_20260928_162558_4.pdf ↗ · page 2 · Premises Information; LOC #1 · printed text read by vision → AiIntake.Location
Source transcription: “LOC # 1; 60 Honeck Street; Englewood; NJ; 07631” · Normalized: 60 Honeck Street, Englewood, NJ 07631
Prior insurance and loss history Prior carrier, policy history, claims, and loss-run details
19 fields
090 %
Source: Acord131 | ACORD_Form_20260928_163523_5.pdf · page 8 · Previous Experience · printed text read by vision → AiIntake.ClaimCount
Source transcription: “NO SUCH CLAIMS” · Normalized: 0
Great American95 %
Source: Acord131 | ACORD_Form_20260928_163523_5.pdf · page 7 · Carrier · printed text read by vision → AiIntake.PriorCarrier
098 %
Source: Commodity_insurance_renewal_6.pdf ↗ · page 2 · Claim History, item 1 · printed text read by vision → AiIntake.ClaimCount
Source transcription: “No” · Normalized: 0
598 %
Source: Policy_Loss_Report_1_3__4.pdf ↗ · page 1 · Visible policy periods across supplied loss runs · derived value → AiIntake.YearsOfLossHistoryProvided
Source transcription: “11/01/21 to 11/01/22; 11/01/22 to 11/01/23; 11/01/23 to 11/01/24; 11/01/24 to 11/01/25; 11/01/25 to 11/01/26” · Normalized: 5
No Product or General Liability claims reported during the last five years98 %
Source: Commodity_insurance_renewal_6.pdf ↗ · page 2 · Claim History, item 1 · printed text read by vision → AiIntake.LossHistorySummary
Source transcription: “Has any claim for Product or General Liability been made ... during the last five (5) years? No” · Normalized: No Product or General Liability claims reported during the last five years
Great American Risk Solutions98 %
Source: Policy_Loss_Report_1_3__4.pdf ↗ · page 1 · Report header · printed text read by vision → AiIntake.PriorCarrier
11/1/2022 to 11/1/202399 %
Source: 3AA607764_3.pdf ↗ · page 1 · Policy table · printed text read by vision → AiIntake.PolicyPeriod
Source transcription: “3AA607764-0 11/1/2022 11/1/2023 0” · Normalized: 11/1/2022 to 11/1/2023
1963099 %
Source: ACORD_Form_20260928_162558_4.pdf ↗ · page 3 · Prior Carrier Information; Premium · printed text read by vision → AiIntake.ExpiringPremium
Source transcription: “$19,630.00” · Normalized: 19630
099 %
Source: Policy_Loss_Report_1_3__4.pdf ↗ · page 1 · Grand total · printed text read by vision → AiIntake.TotalIncurred
Source transcription: “$0.00 Total For Policy” · Normalized: 0
Check if none; no claims listed99 %
Source: ACORD_Form_20260928_162558_4.pdf ↗ · page 4 · Loss History · printed text read by vision → AiIntake.LossHistorySummary
Source transcription: “Check if none” · Normalized: No losses or claims listed
Great American99 %
Source: ACORD_Form_20260928_162558_4.pdf ↗ · page 3 · Prior Carrier Information; General Liability · printed text read by vision → AiIntake.PriorCarrier
PLF110219-0299 %
Source: Policy_Loss_Report_1_3__4.pdf ↗ · page 1 · Policy period header · printed text read by vision → AiIntake.PriorPolicyNumber
Source transcription: “11/01/25 to 11/01/26 - PLF110219-02” · Normalized: PLF110219-02
11/01/25 to 11/01/2699 %
Source: Policy_Loss_Report_1_3__4.pdf ↗ · page 1 · Policy period header · printed text read by vision → AiIntake.PolicyPeriod
Five supplied policy periods show zero claims and zero paid, reserved, and incurred amounts.99 %
Source: Policy_Loss_Report_1_3__4.pdf ↗ · page 1 · Loss run totals and policy periods · derived value → AiIntake.LossHistorySummary
Source transcription: “0 Total Claim Count $0.00 Total For Policy” · Normalized: Five supplied policy periods show zero claims and zero paid, reserved, and incurred amounts.
099 %
Source: Policy_Loss_Report_1_3__4.pdf ↗ · page 1 · Grand total · printed text read by vision → AiIntake.ClaimCount
Source transcription: “0 Total Claim Count” · Normalized: 0
11/1/2021 to 11/1/202299 %
Source: 3AA513417_2.pdf ↗ · page 1 · Policy table · printed text read by vision → AiIntake.PolicyPeriod
Source transcription: “3AA513417-0 11/1/2021 11/1/2022 0” · Normalized: 11/1/2021 to 11/1/2022
2480099 %
Source: EmailBody ↗ · Original submission email, Risk paragraph · email text → AiIntake.ExpiringPremium
Source transcription: “Expiring premium $24,800” · Normalized: 24800
Not provided99 %
Source: EmailBody ↗ · Original submission email, expiring premium paragraph · email text → AiIntake.PriorCarrier
Source transcription: “I do not have the renewal quote yet” · Normalized: Not provided
PLF110219-0199 %
Source: ACORD_Form_20260928_162558_4.pdf ↗ · page 3 · Prior Carrier Information; General Liability · printed text read by vision → AiIntake.PriorPolicyNumber
Additional underwriting details Other extracted values and subjectivities for BPO review
16 fields
The retrieved RT Specialty website supports that RT Specialty is a wholesale specialty insurance broker offering casualty and commercial umbrella/excess products. It provides no insured-specific information.75 %
Source: (unknown) · Unknown → AiIntake.WebRiskContext
Available web pages are RT Specialty corporate and privacy pages, not Commodity Fragrances LLC sources. They cannot verify the insured's identity, address, operations, revenue, coverage, safety controls, ownership, or loss history.90 %
Source: (unknown) · Unknown → AiIntake.WebRiskLimitations
Both90 %
Source: EmailBody ↗ · Coverage request · email text → AiIntake.ParticipationCode
Source transcription: “Please see the attached GL submission. (Need $5M XS as well if you can consider)” · Normalized: Both
Commodity Fragrances LLC is an LLC manufacturing and wholesaling perfumes/fragrances, perfumed lotions, and candles from a tenant location at 60 Honeck Street, Englewood, NJ. Projected sales are $12,000,000, compared with $8,000,000 of expiring sales. ACORD 126 schedules class 51970, Cosmetics manufacturing, on a gross-sales basis with $12,000,000 exposure. Packaging is sourced from China and all ingredients are stated to be USA-made. Quality-control, product-identification, sales-record, product-design review, and product-withdrawal procedures are reported, but no formal safety program is indicated. The application states no flammable, explosive, or chemical exposure, which requires clarification given the products and candle manufacturing. Requested primary GL limits are $1,000,000 each occurrence, $2,000,000 general aggregate, and $2,000,000 products/completed-operations aggregate, with a $2,500 deductible reported by the broker. The broker also requests consideration of $5,000,000 excess liability and $50,000 limited product-withdrawal expense. Five supplied loss-history periods show no claims.90 %
Source: (unknown) · Unknown → AiIntake.RiskSummary
Expiring premium 24800 based on 8000000 sales94 %
Source: EmailBody ↗ · Opportunity paragraph · email text → AiIntake.PriorInsurance
Source transcription: “Expiring premium $24,800 (based on $8M sales)” · Normalized: Expiring premium 24800; sales basis 8000000
5000095 %
Source: EmailBody ↗ · Opportunity · email text → AiIntake.LimitedProductWithdrawalExpense
Source transcription: “$50k limited product withdrawal expense” · Normalized: 50000
5000096 %
Source: EmailBody ↗ · Original submission email, Risk paragraph · email text → AiIntake.ProductWithdrawalExpense
Source transcription: “$50k limited product withdrawal expense” · Normalized: 50000
201568688398 %
Source: Commodity_insurance_renewal_6.pdf ↗ · page 1 · General Information, item 1(d) · printed text read by vision → AiIntake.InsuredPhone
Source transcription: “201-568-6883” · Normalized: 2015686883
Yes98 %
Source: Acord131 | ACORD_Form_20260928_163523_5.pdf · page 9 · Additional Exposures question 9 · printed text read by vision → AiIntake.HiredNonOwnedAuto
Source transcription: “ARE HIRED AND NON-OWNED COVERAGES PROVIDED? Y” · Normalized: Yes
commodityfragrances.com98 %
Source: Commodity_insurance_renewal_6.pdf ↗ · page 1 · General Information, item 1(f) · printed text read by vision → AiIntake.InsuredWebsite
Yes98 %
Source: Acord131 | ACORD_Form_20260928_163523_5.pdf · page 10 · Product Liability question 23 · printed text read by vision → AiIntake.ForeignProductsExposure
Source transcription: “ANY FOREIGN OPERATIONS, FOREIGN PRODUCTS DISTRIBUTED IN THE USA OR US PRODUCTS SOLD / DISTRIBUTED IN FOREIGN COUNTRIES? Y” · Normalized: Yes
Excess99 %
Source: EmailBody ↗ · Coverage request · email text → AiIntake.ParticipationCode
Source transcription: “Need $5M XS as well if you can consider” · Normalized: Excess
500000099 %
Source: Acord131 | ACORD_Form_20260928_163523_5.pdf · page 7 · Limit of Liability - EA OCC · printed text read by vision → AiIntake.ExcessEachOccurrenceLimit
Source transcription: “$ 5,000,000 EA OCC” · Normalized: 5000000
LLC99 %
Source: ACORD_Form_20260928_162558_4.pdf ↗ · page 1 · Applicant Information; entity type · printed text read by vision → AiIntake.LegalEntityType
Limited liability company (LLC)99 %
Source: Commodity_insurance_renewal_6.pdf ↗ · page 1 · General Information, item 1(h) · printed text read by vision → AiIntake.LegalEntityType
Source transcription: “limited liability company (LLC)” · Normalized: Limited liability company (LLC)
500000099 %
Source: Acord131 | ACORD_Form_20260928_163523_5.pdf · page 7 · Limit of Liability - AGG · printed text read by vision → AiIntake.ExcessAggregateLimit
Source transcription: “$ 5,000,000 AGG” · Normalized: 5000000
How to review a conflict Read the finding, open the referenced source, then enter the value that should control the submission. Waive only when the difference is acceptable and documented.
Needs review Missing or ambiguous information View source email
What the AI found
Broker describes perfumes/fragrances, perfumed lotions, and candles, while ACORD primary operations state only manufacturer of perfumes.
What the submission should say
Use the broker or agency identity confirmed by BPO from the source email and application.
Decision: Waived
Needs review Missing or ambiguous information View source email
What the AI found
The application indicates no flammable, explosive, or chemical exposure despite perfume, lotion, and candle manufacturing; clarify the materials and process hazards.
What the submission should say
Choose and record the value that should control the submission.
Decision: Waived
High priority Missing or ambiguous information View source email
What the AI found
ACORD 126 prints class code 51970, Cosmetics manufacturing, but that code is absent from the supplied authoritative ISO candidate shortlist. The available shortlist candidates are poor manufacturing proxies and require underwriter reclassification.
What the submission should say
Use the policy dates confirmed by BPO as applying to this submission.
Decision: Waived
High priority Missing or ambiguous information View source email
What the AI found
China-sourced packaging is reported by the broker, while ACORD responses indicate no foreign operations or foreign-products exposure.
What the submission should say
Use the broker or agency identity confirmed by BPO from the source email and application.
Decision: Waived
Needs review Missing or ambiguous information View source email
What the AI found
The broker requests a $5,000,000 excess layer, but no complete umbrella/excess underlying-policy schedule or excess terms are provided.
What the submission should say
Use the broker or agency identity confirmed by BPO from the source email and application.
Decision: Waived
High priority Missing or ambiguous information View source email
What the AI found
ACORD prior information shows Great American policy PLF110219-01 for 11/01/2024–11/01/2025 with $19,630 premium, while the broker reports $24,800 expiring premium based on $8,000,000 sales. Reconcile policy term, carrier records, endorsements, and premium.
What the submission should say
Use the broker or agency identity confirmed by BPO from the source email and application.
Decision: Waived
Broker correspondence Create an editable information request, save it as a draft, and retain the complete broker exchange on this submission.
Email message
Original Source Email Review the email and attached documents used by the AI.
adifrancesco@dellwood.com
adifrancesco@dellwood.com → submission@onesysins.com
FW: NBS eff 11/1: Commodity Fragrances LLC (C:PL F110219-02)
Workflow stateIN UNDERWRITING
ClearanceCleared
AppetiteReferToUw
Quote readiness Quote ready
12 of 15 elements present · 80%
  • Appetite No class is confirmed yet, so appetite cannot be checked.
  • Employee counts Full-time and part-time employee counts were not stated.
  • SIC / NAICS Neither an SIC nor a NAICS code was stated in the submission.
Approval checks
Required fields complete · critical fields reviewed · conflicts resolved or waived · routing confirmed.
Decline and notify submitter

Use this only when a rule or underwriting decision means the submission should not proceed. It will be sent to adifrancesco@dellwood.com and recorded in the audit trail.

Suggested reason — AI and clearance rules prepared this wording for you. Review and edit it before sending.

Approval is currently unavailable: This submission is already in IN UNDERWRITING.

Quote NoQ217109
AQUA Submission ID156475
AQUA Quotation ID156448
▾ Review audit trail 24 events
UnderwriterPricingScenario · System
Oct 2, 2026 6:48 AM
Pricing scenario catalog metadata repaired for class(es) 10111, 11234.
Underwriter handoff sent · System
Sep 30, 2026 12:41 AM
Automatic underwriter handoff email sent to gesparaz@onesysins.com.
Submitted to AQUA · System
Sep 30, 2026 12:41 AM
AQUA Staging Gateway accepted submission. SubmissionId=156475, QuotationId=156448.
BackgroundWorkCompleted · System
Sep 29, 2026 6:44 AM
WorkId=aaf9b8b078e34c1dba1df6228b117a24; Kind=ManualUpload; Detail=Background processing BackgroundWorkCompleted
Approved for underwriting · System
Sep 29, 2026 6:44 AM
Automatically approved for underwriting with valid named insured, complete insured address, and authoritative GL class; remaining warnings retained for underwriter review.
Workflow stage completed · AI
Sep 29, 2026 6:44 AM
AI pipeline complete; routed to BPO field status review.
Conflict resolved · System
Sep 29, 2026 6:44 AM
Automatically accepted and waived source difference 'Ambiguity (med)' by configuration.
Conflict resolved · System
Sep 29, 2026 6:44 AM
Automatically accepted and waived source difference 'Ambiguity (med)' by configuration.
Conflict resolved · System
Sep 29, 2026 6:44 AM
Automatically accepted and waived source difference 'Ambiguity (med)' by configuration.
Conflict resolved · System
Sep 29, 2026 6:44 AM
Automatically accepted and waived source difference 'Ambiguity (high)' by configuration.
Conflict resolved · System
Sep 29, 2026 6:44 AM
Automatically accepted and waived source difference 'Ambiguity (high)' by configuration.
Conflict resolved · System
Sep 29, 2026 6:44 AM
Automatically accepted and waived source difference 'Ambiguity (high)' by configuration.
AutoFieldStatusApproved · System
Sep 29, 2026 6:44 AM
Automatically confirmed 12 populated and validation-eligible field-status review item(s) by configuration.
Field corrected · System
Sep 29, 2026 6:44 AM
Classification normalized to authoritative GL_Class row 51970 - Cosmetics Mfg.; composite AI candidate values were reconciled automatically.
Workflow stage completed · AI
Sep 29, 2026 6:44 AM
Underwriting assessment complete (model=gpt-5.6-luna). Recommendation: Refer to senior underwriter. Hazard grade 4/5, 7 hazard(s), loss trend InsufficientData, 10 subjectivity recommendation(s), 10 broker question(s).
Workflow stage completed · AI
Sep 29, 2026 6:44 AM
Determination composed to ReferToSeniorUnderwriter (assessment said RequestMoreInformation). Rules: guideline-submit-authority | verified-entity-conflict | high-signals-present | authority-refer.
Workflow stage completed · AI
Sep 29, 2026 6:41 AM
Extraction ran via NTiO (model=gpt-5.6-luna). 103 field(s) keyed. Quote readiness 13/15 -- quote ready. Missing fields flagged by model: Confirmed authoritative ISO GL class code for fragrance/cosmetics manufacturing, SIC code, NAICS code, Full-time and part-time employee counts, Building square footage or statement of values, Deductible basis, Complete product schedule and product-withdrawal terms, Renewal quote/pricing, Clarification of chemical, flammable, candle, and foreign-packaging exposure, Complete underlying-policy information for the requested excess layer.
ProvisionalClassificationAssigned · AI
Sep 29, 2026 6:41 AM
AI assigned provisional ISO GL class 51970 - Cosmetics Mfg. (confidence 99 %). The authoritative catalog row is valid; underwriting may reclassify it.
Workflow stage completed · AI
Sep 29, 2026 6:41 AM
ACORD working-file detail extracted: 1 location(s), 1 valid class exposure(s), 10 hazard(s), and 10 coverage row(s).
Workflow stage completed · AI
Sep 29, 2026 6:41 AM
Skipped the additional ACORD schedule AI pass because the primary extraction already contained complete location, class-code, and numeric exposure rows.
Workflow stage completed · AI
Sep 29, 2026 6:41 AM
Persisted complete document-level AI evidence payloads for 6 source document(s) before submission normalization.
BackgroundWorkStarted · System
Sep 29, 2026 6:38 AM
WorkId=aaf9b8b078e34c1dba1df6228b117a24; Kind=ManualUpload; Detail=Background processing BackgroundWorkStarted
BackgroundWorkQueued · System
Sep 29, 2026 6:38 AM
WorkId=aaf9b8b078e34c1dba1df6228b117a24; Kind=ManualUpload; Detail=Background processing BackgroundWorkQueued
Workflow stage completed · System
Sep 29, 2026 6:38 AM
Intake created from EWS item AAMkADdiM2I2ZWQ5LTZkYjItNDU2YS1iMTIyLTU2NWI5ZGQ3MzkzNQBGAAAAAABxVRIOixkCSaZhGRS5fafoBwActCbV5p52QJc/dGi3LCVAAAAAbUXrAAActCbV5p52QJc/dGi3LCVAAAAAbXPOAAA=.